At btepkr, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect from Pakistani players, how we use it, who we share it with, and what rights you have over your information — written in plain, straightforward English.
Six core privacy principles that guide how we handle every Pakistani player's personal information
btepkr only collects personal data that is strictly necessary for account registration, KYC verification, payment processing, and responsible gaming compliance. We do not harvest data beyond what the platform genuinely requires.
All data transmitted between your device and btepkr's servers is protected by industry-standard TLS/SSL encryption. Sensitive fields including passwords and payment details are additionally hashed and encrypted at rest.
btepkr does not sell, rent, or trade your personal information to any third-party marketing companies. Your data is yours. We share it only with vetted service providers who are contractually bound to protect it.
We tell you exactly what we collect, why we collect it, and how long we keep it. This Privacy Policy uses plain English so that players across Karachi, Lahore, Islamabad, and throughout Pakistan can clearly understand their rights.
Where btepkr relies on your consent as the legal basis for processing personal data — for example, marketing communications — you can withdraw that consent at any time by contacting our support team or updating your account preferences.
Pakistani players have the right to access, correct, port, and request deletion of their personal data. We outline every right you hold and provide a straightforward process for exercising them — no legal jargon, no runaround.
As a btepkr player, you have clear, enforceable rights over your personal information
You may request a full copy of the personal data btepkr holds about you at any time. We will provide this within 30 days of a verified request submitted to [email protected].
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Most updates can be made directly from your account settings.
Subject to legal retention obligations (e.g., anti-money laundering regulations), you may request deletion of your personal data. Requests are reviewed on a case-by-case basis.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose. Submit your portability request to our support team.
You may object to btepkr processing your personal data for direct marketing purposes at any time. Once we receive your objection, we will cease that specific processing activity immediately.
In certain circumstances — for example, while a data accuracy dispute is being resolved — you may request that we temporarily restrict processing of your personal data.
This Privacy Policy sets out how btepkr ("we", "us", "our", "the Company") collects, processes, stores, and protects the personal data of players and visitors ("you", "your") who access or use the btepkr online casino and sports betting platform — including the website, any associated mobile applications, and all related services (collectively, "the Platform").
btepkr is Pakistan's premier online casino and sports betting destination, serving players across Karachi, Lahore, Faisalabad, Islamabad, and throughout the country. Given that our platform handles financial transactions in PKR and sensitive identity documents for KYC purposes, we take data privacy extremely seriously and have put robust technical and organisational safeguards in place.
By registering an account, making a deposit, or otherwise using btepkr, you acknowledge that you have read and understood this Privacy Policy. If you have any questions after reading this policy, please contact our support team at [email protected] — we are available 24/7 in both English and Urdu.
btepkr is an online gaming platform operating under an international gaming licence. The Platform offers cricket betting, PSL markets, live casino games, slots, Color Game, Mines Gold, and related gaming products — all denominated in Pakistani Rupees (PKR).
As the operator of the Platform, btepkr acts as the data controller in respect of personal data collected from registered players and website visitors. This means we determine the purposes and means of processing your personal data, and we bear the primary responsibility for ensuring that such processing is lawful, fair, and transparent.
For all data-related enquiries, the designated point of contact is our support team, reachable at [email protected], available around the clock, seven days a week.
btepkr collects personal data through several touchpoints across the player journey — from initial registration through to ongoing gameplay and support interactions. The categories of personal data we collect include:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, selfie/photo ID | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Registration form |
| Financial Data | JazzCash/EasyPaisa account numbers, HBL/UBL/Meezan bank account details, deposit & withdrawal history, PKR transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic — platform access |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, game preferences | Gameplay activity |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Support interactions |
| Preference Data | Marketing opt-in/opt-out status, notification settings, responsible gaming limit settings | Account settings & platform usage |
btepkr uses the personal data we collect for the following specific purposes:
btepkr processes your personal data on the following legal bases, depending on the specific purpose:
btepkr uses cookies and similar tracking technologies on the Platform to support essential functionality, enhance your experience, and gather analytical data. The types of cookies we use are as follows:
You may manage your cookie preferences at any time via your browser settings. Please note that disabling essential cookies will affect the functionality of the Platform. Detailed cookie information, including individual cookie names and lifespans, is available in our Cookie Notice accessible from the Platform footer.
btepkr does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances, and only with recipients who are bound by appropriate data protection obligations:
All third-party recipients are required to handle your personal data in accordance with applicable data protection law and are prohibited from using it for any purpose beyond what is specified in their contract with btepkr.
As an internationally licensed gaming platform, btepkr's infrastructure and some of its service providers may be located outside Pakistan. Where personal data is transferred internationally, btepkr ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing framework.
Safeguards used for international transfers include contractual clauses that bind receiving parties to strict data protection standards, and the selection of service providers who maintain internationally recognised security certifications such as ISO 27001.
btepkr retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and as required by our legal and licensing obligations. The following general retention periods apply:
When data is no longer required for any legitimate purpose, btepkr securely deletes or anonymises it in accordance with our internal data disposal procedures.
btepkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security controls include:
btepkr operates a strict minimum age policy. The Platform is intended exclusively for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.
During the registration and KYC process, all players are required to confirm their age and provide a valid government-issued identity document for verification. Where we discover or reasonably suspect that a registered account is held by a person under 21, that account will be immediately suspended, any balance will be placed on hold pending investigation, and all collected personal data associated with the underage user will be deleted in accordance with applicable law.
If you are a parent or guardian and believe that a minor in your care has registered on btepkr, please contact us immediately at [email protected] with the relevant account details. We will act on all such reports promptly.
To exercise any of the rights described in this Privacy Policy — including access, rectification, erasure, portability, objection, or restriction — please submit a written request to btepkr using the following process:
btepkr will only send you promotional communications — including bonus offers, PSL cricket betting promotions, free spin notifications, and platform news — if you have given explicit consent to receive marketing communications at registration or subsequently updated your preferences in your account settings.
You may opt out of marketing communications at any time by:
Please note that opting out of marketing communications does not affect transactional communications that are necessary for account management, such as deposit confirmations, withdrawal notifications, security alerts, and support responses. These will continue regardless of your marketing preferences.
btepkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or improvements to the Platform. When material changes are made, we will notify registered players via a prominent notice on the Platform and, where practical, via email to the address registered on your account.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically, particularly before making significant deposits or accepting new promotions. Your continued use of btepkr after the effective date of any amendment constitutes your acknowledgement of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way btepkr handles your personal data, please contact us through the following channels:
We take all privacy complaints seriously. Upon receiving a formal privacy complaint, btepkr will:
btepkr protects your personal data with bank-grade security so you can focus on cricket betting, slots, and live casino — all in Pakistani Rupees. Join thousands of players across Pakistan who trust btepkr every day.
21+ Only. Please gamble responsibly. btepkr promotes responsible gaming for all players in Pakistan.